Razer Viper Ultimate Dock doesn't work

Discussion in 'Razer Support' started by Manny_2020, Jul 9, 2021.

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  1. Manny_2020

    Manny_2020 New Member

    Good afternoon I bought a new Razer Viper Ultimate but when I connected the USB cable to the dock it simply didn't work nor charge at all, even in synapse it doesn't show. What should I do?
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Have you verified if the same behavior happens when the Razer Viper Ultimate is connected directly to the PC using its USB cable? Feel free to send me a PM should you need additional assistance
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