Razer Viper Ultimate Scroll wheel not working

Can anyone help with this issue, ive had my razer viper ultimate for less than 2 months now but he scroll wheel already has an issue. While playing valorant, suddenly the scroll wheel is not working. I've tried basic trouble shooting like logging out of razer synapse, resetting the mouse through synapse but it doesnt do the job for me. Can anyone help me with this? Thank you in advance!!