I made my Razer account when I got my swanky new gear and I've been tapping about for a couple of months now collecting silver on the forums/mobile/PC.
Whenever I try to browse the possible rewards, and hover about my profile, it tells me "We detected that you do not have a wallet with us". However, when I try to create one, I can chose between a large number of currencies for my walled, but GBP (British pound) is not one of them. Since there's a big warning telling me that "This cannot be changed once the wallet creation is completed.", I am a bit reluctant to create a walled in a different currency.
What's even more confusing, one of the offered items in the Catalogue is a "16GBP off" voucher for RazerStore.com -- so my location seems to be correctly detected.
Is there any way to register a wallet in GBP (as I am based in the UK and have no cards tailored to different currencies)?
This topic has been closed for comments
Userlevel 7
riwenna
I made my Razer account when I got my swanky new gear and I've been tapping about for a couple of months now collecting silver on the forums/mobile/PC.
Whenever I try to browse the possible rewards, and hover about my profile, it tells me "We detected that you do not have a wallet with us". However, when I try to create one, I can chose between a large number of currencies for my walled, but GBP (British pound) is not one of them. Since there's a big warning telling me that "This cannot be changed once the wallet creation is completed.", I am a bit reluctant to create a walled in a different currency.
What's even more confusing, one of the offered items in the Catalogue is a "16GBP off" voucher for RazerStore.com -- so my location seems to be correctly detected.
Is there any way to register a wallet in GBP (as I am based in the UK and have no cards tailored to different currencies)?
Hi riwenna,
Have you tried to contact Razer Gold and Silver team about this? You can submit a ticket by clicking here.
riwenna
I made my Razer account when I got my swanky new gear and I've been tapping about for a couple of months now collecting silver on the forums/mobile/PC.
Whenever I try to browse the possible rewards, and hover about my profile, it tells me "We detected that you do not have a wallet with us". However, when I try to create one, I can chose between a large number of currencies for my walled, but GBP (British pound) is not one of them. Since there's a big warning telling me that "This cannot be changed once the wallet creation is completed.", I am a bit reluctant to create a walled in a different currency.
What's even more confusing, one of the offered items in the Catalogue is a "16GBP off" voucher for RazerStore.com -- so my location seems to be correctly detected.
Is there any way to register a wallet in GBP (as I am based in the UK and have no cards tailored to different currencies)?
did you get an answer on this bud?
i have the same problem... what do i do?
Userlevel 7
Hi @salmonwithfeet,
Have you tried to contact Razer Gold and Silver team about this? You can submit a ticket by clicking here
Have you tried to contact Razer Gold and Silver team about this? You can submit a ticket by clicking here
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.