Razer Zgold reload problems

Discussion in 'Razer Support' started by Echo030612, Jan 2, 2019.

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  1. Echo030612

    Echo030612 New Member

    Hi.
    Ive had 2 transactions with razer gold that failed but was taken out of my account. Now, my bank says razer has already taken out the money and did not do any refind ticket for it and they said it will update in my razer acct after a couple of days. It has already been a week since the transaction and no money or razer gold has been returned to either my razer acct or my bank. Can anyone help me out?
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! You can contact Razer Gold Support here at this link. If you already have, please send me the ticket number so I can check.
     
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