Razor Kraken Quartz mic sounds bad

I recently got this new headset and did a mic test with playback and don't like the sound quality of the mic. It sounds stuffy? And isn't as clear as I expected. It sounds muffled in a way and picks up a lot of background noise. How do I fix this? I've seen reviews about this headset before and its mic which is why I got it. The audio is amazing,,, i just need this mic fixed! How do I improve it?