Razor Kraken

Discussion in 'Razer Support' started by domeleetGrape871, Mar 2, 2021.

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how to fix microphone problem with audio involved?

  1. Get a different brand headset

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  2. exchange it

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  1. domeleetGrape871

    domeleetGrape871 New Member

    Why is it that my microphone is picking up the audio from the headset itself and my party can hear everything I'm hearing. I can't fix it at all. any idea?? it also happens every time i unplug it and plug it back in,
    Please help this is really annoying me, and this are brand new headset.
     
    domeleetGrape871, Mar 2, 2021
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Which variant of the Kraken do you have? PM me the serial number of the headset so I can help you further isolate the issue. For now, try to perform a clean installation of Synapse and device drivers. Let's go from there.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Caziel, Mar 3, 2021
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