RB 15 2018 with BOE panel no 60 Hz option

Discussion in 'Systems' started by The_Mythbuster, Apr 6, 2019.

  1. The_Mythbuster

    The_Mythbuster New Member

    Hi,
    I have the 2018 RB 15 with 1070 graphic and BOE panel ... actual Windows 10 version, all driver are new. I am not able to switch within the synapse software from 144 to 60 Hz.

    I tried everything but no way. Any hints?
     
  2. Joikansai

    Joikansai Well-Known Member VANGUARD

    There’s already fix for that if you contact CS or you can get from this thread.
     
  3. The_Mythbuster

    The_Mythbuster New Member

    I saw it there and I read the Thread on reddit ... but the patch does not work on my RB 15 ... if I start the patch, it seems to update, the green bar fills up within two minutes to around 95 or 98% ... then it stucks. After 30 minutes I made a reboot ... and I am glad that I have not bricked the machine ... it still runs ...
     
  4. Joikansai

    Joikansai Well-Known Member VANGUARD

    Hmm weird, because that thread maker on Reddit had confirmed it there on NBR forum it’s working. Take a look again if the 60Hz still not available, maybe it installed but somehow stucked on process, common windows error imo. If you are afraid to redo it again once it’s still not there the option 60Hz, contact support and tell them that stuck issue. Maybe it has bad compatibility with your other running/existing software, and may want to do that on safe mode.
     
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