Redeemption Import Permit Issue | Razer Insider

Redeemption Import Permit Issue

  • 14 March 2019
  • 4 replies
  • 9 views
K
Hi Razer Community,

I've redeeming Razer Silver for Razer Gear to Penang,Malaysia.
Just now i've receiving a notification from FedEx that my item can't be delivered to my place because of the import permit issue.
I've no idea about that since i'm redeeming a razer silver for razer gear for free just pay the shipping.
I'd appreciate the suggestions.

Thanks for the attention
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4 Replies

xCryptik
Rank
Userlevel 7
KingKongJrz
Hi Razer Community,

I've redeeming Razer Silver for Razer Gear to Penang,Malaysia.
Just now i've receiving a notification from FedEx that my item can't be delivered to my place because of the import permit issue.
I've no idea about that since i'm redeeming a razer silver for razer gear for free just pay the shipping.
I'd appreciate the suggestions.

Thanks for the attention

What did you redeem? Call the FedEx number on that email. They will guide you on how to pay the SIRIM Fee + Import Tax to custom via them.
K
xCryptik
What did you redeem? Call the FedEx number on that email. They will guide you on how to pay the SIRIM Fee + Import Tax to custom via them.

I redeem for Razer goliathus Chroma Extended - black and Cynosa Chroma Pro with 2 different shipment
i already contact FedEx. They said they can't apply import permit on behalf of me. i need to apply by myself to SIRIM and pay the fee , otherwise i need to use agencies service(which is cost more expensive than applying by ourself)
xCryptik
Rank
Userlevel 7
KingKongJrz
I redeem for Razer goliathus Chroma Extended - black and Cynosa Chroma Pro with 2 different shipment
i already contact FedEx. They said they can't apply import permit on behalf of me. i need to apply by myself to SIRIM and pay the fee , otherwise i need to use agencies service(which is cost more expensive than applying by ourself)

Email [EMAIL='sirimepermit@sirim.my?Subject=']sirimepermit@sirim.my[/email] for that permit issue. Wait for them to reply which they will reply you with instruction and few document to submit and pay.
P
strange :S I got Goliathus chroma extended & huntsman elite last month, there was no tax
I am from KL btw.
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