Resgate de item no CFAL | Razer Insider

Resgate de item no CFAL

S
Ola galera, comprei um mouse essential da razer e gostaria de registrar o produto e também resgata uma arma no CFAL, porém acusa não ser o mesmo serial de id (PM) com o do produto (RZ).
As informações estão certas, alguém poderia me ajudar.
Obs: Comprei o mouse da Shoope Mercado pertencente a china, influência algo?
E também os programas da razer para configurar o mouse não quer iniciar mesmo instalado, alguma solução?
Obrigado.
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3 Replies

Razer.Speedcr0ss
Userlevel 7
sleekDarkLiver181
Ola galera, comprei um mouse essential da razer e gostaria de registrar o produto e também resgata uma arma no CFAL, porém acusa não ser o mesmo serial de id (PM) com o do produto (RZ).
As informações estão certas, alguém poderia me ajudar.
Obs: Comprei o mouse da Shoope Mercado pertencente a china, influência algo?
E também os programas da razer para configurar o mouse não quer iniciar mesmo instalado, alguma solução?
Obrigado.


Hey there! Thank you for posting your concern on our support board. For me to better assist you, please communicate with me in English as Google Translate can only take me so far. Feel free to send me a PM anytime.
S
Hello guys, I bought an essential mouse from Razer and would like to register the product and also redeem a weapon at CFAL, but it is not the same serial ID (PM) with the product (RZ).
The information is right, could someone help me.
Obs: I bought the mouse from Shoope Mercado belonging to china, influence anything?
And also the razer programs to configure the mouse do not want to start even installed, any solution?
Thanks.
Razer.Speedcr0ss
Userlevel 7
sleekDarkLiver181
Hello guys, I bought an essential mouse from Razer and would like to register the product and also redeem a weapon at CFAL, but it is not the same serial ID (PM) with the product (RZ).
The information is right, could someone help me.
Obs: I bought the mouse from Shoope Mercado belonging to china, influence anything?
And also the razer programs to configure the mouse do not want to start even installed, any solution?
Thanks.


Thanks for the follow-up. Please send me a photo showing your mouse's serial number via Google Drive or Dropbox then paste the link here. Let's continue from there.
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