Router Sila Blue led blinking

Discussion in 'Razer Support' started by kares.87, Oct 12, 2019.

  1. kares.87

    kares.87 New Member

    i have a router Sila that has many few days the Blue led
     
  2. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey there! This is odd. Can you still connect to the internet? Have you tried turning off the router, wait for 5 minutes and turn it back on again? Have you connected the router to another phone/wall socket and see if there's any difference?
     
  3. kares.87

    kares.87 New Member

    hello, I restarted, reset, waited 1/5/60 minutes even hours but the problem remains. Internet and the web work. I can't use the app to change other settings. and it also gives me a 5ghz error that only works in 802.11a and not 802.11ac and therefore with a consequence of performance loss.
     
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Gotcha! By the way, have you contacted the Support Team about this? If you haven't, please send me a PM so I can check its progress. Let's continue from there.
     
  5. kares.87

    kares.87 New Member

    I thank you for the answer I contacted the support and in the end we did RMA. Everything went well
     
  6. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Awesome! Thanks for keeping me updated. Feel free to contact me again should you need another assistance.
     
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