Screen Failure Razer Blade Advanced 15 240Hz Rtx 2070

Discussion in 'Razer Support' started by DvDpC_Fish, Oct 7, 2019.

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  1. DvDpC_Fish

    DvDpC_Fish New Member

    After 3 months of use i start get problem with screen (Look attached file) there is in the middle like pixels fail size 15x15mm in the center of the screen, 1st time yesterday when i was watching movie on TV through HDMI and 2nd time today when i was working with architecture program (Revit).
    Aftrer restart it comes back normal. Should I be aware of something or its just could be drivers fail?
    I got message which was shortly on screen something about failing, I'll update if I get it again.
     

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    DvDpC_Fish, Oct 7, 2019
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Those look like artifacts. You usually have to clean install the GPU drivers to fix that. PM me so I can help you get this sorted out if the problem persists after updating the drivers.
     
    Razer.Caziel, Oct 8, 2019
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  3. DvDpC_Fish

    DvDpC_Fish New Member

    Thanks seems there was strange antivirus program who was destroying also my program which was working in cloud, so I couldn't synchronize my work, and that antivirus is not showing anywhere till I just hit search with keyword "antivirus" it popes up and when I did search on google what is this antivirus, all posts was about "hot to uninstall this antivirus" :)) after this seems all working good. Maybe it will be helpful for someone. ;)
     
    DvDpC_Fish, Oct 23, 2019
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  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    That's definitely a curveball but thanks for updating the thread. Would you happen to have a screenshot of how that "antivirus" appears in your resource manager? It's a long shot but it might help us and other users :)
     
    Razer.Caziel, Oct 23, 2019
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  5. DvDpC_Fish

    DvDpC_Fish New Member

    I just can tell what name of this antivirus is, "Segurazo" usually I aware when I install something to not check or uncheck for crap programs, but this somehow got in to my system without even knowing... could be with GameLoop or Nox mobile phone emulators.
     
    DvDpC_Fish, Oct 23, 2019
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  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Thanks a lot! It's probably one of those things that get installed with emulators. Anyways, I'll be locking the thread as resolved. See you around!
     
    Razer.Caziel, Oct 24, 2019
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