SORRY ! SYNAPSE MAKE ME DISAPPOINTED

Hi all, i am actually a die hard fans of Razer, i have mostly collected all Razer product. but today really make me disappointed! on 18th March 2020 Malaysia starting lock down and i have full of time to enjoy my gaming time, but nightmare are started!! at first i was using my Razer Nari Ultimate, been using for 35 min and it auto shutdown, i tot it was i didn't charge it last time, so i plug into a Charger, but about 5 min my headset show green light !! then i switch on my NARI again, but another 30min show no battery again! in the end i found out it's the Synapse problem!! because not only my headset have the same damn problem, next my Mamba mouse also happen the same issue! after reconnect then Synapse software are keep lagging!! until i have to force restart the software then everything back to normal again! i tried to email to Razer, feedback also no respond from RAZER!!! at first i heard a lot of ppl giving bad comment of RAZER but i giving my hope on it!! but in the end RAZER disappointed me!!!!