Speakers NOT working after unplugging headphones (Razer Blade 15 Base)

Discussion in 'Razer Support' started by Phil-adelphia94, Aug 18, 2019.

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  1. Phil-adelphia94

    Phil-adelphia94 New Member

    I have a Razer Blade 15 Base 2018 and every time I unplug something from the headphone jack no sound comes out from the speakers. The speakers only start working again after I restart the laptop or after disabling and re-enabling the realtek audio controller in device manager.

    I tried to update drivers and rolling them back to a previous version but nothing works

    Another thing I noticed is that I can't use the Realtek Audio Console. It gives me a message that says: "Realtek Audio Console doesn't support for this machine". I don't know if the problems are related by I wanted to mention it just in case.

    If anyone had this problem and found a fix please let me know. I will appreciate it.

    Thanks.
     
    Phil-adelphia94, Aug 18, 2019
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  2. bropyp

    bropyp New Member

    Might sound silly, but when I disconnect an audio device I occasionally need to go to the bottom right, click on the sound volume button and then reselect the Realtek HD Audio device to set that to the one I want to use.
     
    bropyp, Aug 19, 2019
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  3. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Can you share a short video of the issue?
     
    Razer.RedPanda, Aug 23, 2019
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