Stuck in aptio utility loop

Discussion in 'Razer Support' started by Ellp123, Apr 20, 2020.

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  1. Ellp123

    Ellp123 New Member

    Hi,

    My laptop froze, restarted and is now stuck in an aptio utility loop (keeps returning to aptio utility). I have read and tried a lot of solutions online but nothing has worked yet, eg: https://insider.razer.com/index.php?threads/aptio-setup-utility.55787/. I am stuck for options with all my work on the HDD I cant access.

    OS: Ubuntu 18.04.
    I am currently booting into Ubuntu from an external live persistent HDD. From here I can't access the internal HDD either.

    Any ideas on whats caused this/solutions would be greatly appreciated.

    Thanks
     
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