Support for Faulty Razer Kaira Pro Headset

Discussion in 'Razer Support' started by parkCreamgeo229, Jan 22, 2023.

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  1. parkCreamgeo229

    parkCreamgeo229 New Member

    Dear Team,
    Greetings!!!

    This is to bring to your notice that I have raised my concern about my faulty Razer Kaira Pro Headset (Incident Reference # *Omitted case numbers for security purposes) for the last approx one and a half months I am following up for the update (because my headphone is under warranty) for the replacement, I got some replies for my earlier my emails but now nobody bothers to the response. I am continuously updating my case on Razer support as well still getting no response. I am in a fix as to whom I should contact for the solution.
    It will be really great if someone replies and provide an appropriate solution so that I may play again.

    Thanking you in anticipation,

    (*Omitted for security purposes)
     
    parkCreamgeo229, Jan 22, 2023
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  2. FiszPL

    FiszPL Well-Known Member VANGUARD

    FiszPL, Jan 23, 2023
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    Razer.Speedcr0ss likes this.
  3. parkCreamgeo229

    parkCreamgeo229 New Member

    Yes, my cases are still open. But nobody is replying.
     
    parkCreamgeo229, Jan 24, 2023 at 2:14 AM
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  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey parkCreamgeo229! Apologies for the delay and if you felt the lack of support from Razer. Our Razer Support Team already sent you a follow-up message via email. I've cascaded your post to the team for transparency. Should you need additional assistance, please send me a PM. I'll be locking this thread now.

    Thanks for the tag, FiszPL! Have a great one.
     
    Razer.Speedcr0ss, Jan 25, 2023 at 3:30 AM
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    FiszPL likes this.
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