Support for Faulty Razer Kaira Pro Headset

Discussion in 'Razer Support' started by parkCreamgeo229, Jan 22, 2023.

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  1. parkCreamgeo229

    parkCreamgeo229 New Member

    Dear Team,

    This is to bring to your notice that I have raised my concern about my faulty Razer Kaira Pro Headset (Incident Reference # *Omitted case numbers for security purposes) for the last approx one and a half months I am following up for the update (because my headphone is under warranty) for the replacement, I got some replies for my earlier my emails but now nobody bothers to the response. I am continuously updating my case on Razer support as well still getting no response. I am in a fix as to whom I should contact for the solution.
    It will be really great if someone replies and provide an appropriate solution so that I may play again.

    Thanking you in anticipation,

    (*Omitted for security purposes)
  2. FiszPL

    FiszPL Well-Known Member VANGUARD

    Razer.Speedcr0ss likes this.
  3. parkCreamgeo229

    parkCreamgeo229 New Member

    Yes, my cases are still open. But nobody is replying.
  4. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey parkCreamgeo229! Apologies for the delay and if you felt the lack of support from Razer. Our Razer Support Team already sent you a follow-up message via email. I've cascaded your post to the team for transparency. Should you need additional assistance, please send me a PM. I'll be locking this thread now.

    Thanks for the tag, FiszPL! Have a great one.
    FiszPL likes this.
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