Surround 7.1 doesn't recognize my device | Razer Insider

Surround 7.1 doesn't recognize my device

  • 12 May 2021
  • 1 reply
  • 10 views

I have Razer Kraken Lite, the problem is that while they sound good on phone they sound like garbage on PC, I thought the problem was that I didn't have 7.1 surround installed so I downloaded the thing, inputted the code this all worked however the software didn't recognize my device, I also tried installing synapse and that also didn't recognize it.
So my question is, what should I do to let anything from razer recognize my razer headset?
I tried reinstalling, restarting and unplugging/replugging the headset, these didn't work.
Alternatively If my headset has a driver from razer I would appreciate some direction to find it, didn't have any luck with that either 😛

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Userlevel 7
dailyPurpleNavyIVORY904
I have Razer Kraken Lite, the problem is that while they sound good on phone they sound like garbage on PC, I thought the problem was that I didn't have 7.1 surround installed so I downloaded the thing, inputted the code this all worked however the software didn't recognize my device, I also tried installing synapse and that also didn't recognize it.
So my question is, what should I do to let anything from razer recognize my razer headset?
I tried reinstalling, restarting and unplugging/replugging the headset, these didn't work.
Alternatively If my headset has a driver from razer I would appreciate some direction to find it, didn't have any luck with that either 😜


Hi there! Are you referring to the Razer Kraken X Lite? Please refer to the screenshot below:



Oddly, the 7.1 Surround Sound is not showing a THX Spatial output device from the list. Also, the Razer Synapse 3.0 can only detect USB-type devices which are shown in the list. Feel free to send me a PM should you need additional assistance.