Surround 7.1 (Serial code)

Discussion in 'Razer Support' started by XxLUK1NH4xX, May 17, 2021.

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  1. XxLUK1NH4xX

    XxLUK1NH4xX New Member

    Can someone help me? I registered my Kraken Pro in my account but I don't have the serial for 7.1 activation. What do I do? How can I receive it?

    upload_2021-5-17_17-4-48.png
     

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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Your headset is not eligible for an activation code for our newer 7.1 surround sound apps. The headsets that come with keys are as shown in the photo below:

    upload_2021-5-18_4-54-17.png
     
  3. XxLUK1NH4xX

    XxLUK1NH4xX New Member

    Which application would be ideal for setting up my headset?
     
  4. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    What you have is the Kraken Pro V1, and it didn't come with any surround sound app. That said, you can use it with THX Spatial Audio. But you'll have to purchase an activation code after the trial period. You can download the said app from here.
     
  5. XxLUK1NH4xX

    XxLUK1NH4xX New Member

    Thanks.
     
    202044d11601543 likes this.
  6. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    You're welcome.

    *Thread locked as resolved.
     
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