Syn 3 + Kraken Tournament + Win 10 = Lags, Frezzes, Crash, BSOD

Discussion in 'Razer Support' started by GDDRX, Jan 8, 2020.

  1. GDDRX

    GDDRX New Member

    Hi,
    After purchached this device, i installed Syn 3 (because Syn 2 dont found this headset), in normally office work - all fine (maybe), but if i play some games like Rust, Apex, CS - my PC have frezzes, sometimes BSOD, games lag, sound lag, games closes.

    In system event logs i see lines "Driver crash / Driver cant load for one HID with Razer ID / etc".

    I tryed reinstall all - NOTHING.

    I tryed delete all Syn software and turn off headset = PC again stable.

    I delete all Syn software and connect headset all fine (i think), BUT i cant use now normally MIC becouse nobody cat hear me (BECAUSE i cant set normally MIC settings without Syn 3). So... WTF i need do? Sell and buy other headset (NOT RAZER with lag software), or WHAT ? This device has a considerable price, and I should not have these problems that other manufacturers do not have (verified), which occupy a niche in the lower segment of the market. Don't you think so?
     
  2. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Please PM me the serial number of your Kraken TE. I'll assist you from there.
     
  3. bizYellowQUARTZ527

    bizYellowQUARTZ527 New Member

    Have the same problem
     
  4. Razer.RedPanda

    Razer.RedPanda Guardian of the Forest Staff Member

    Hi there! Please PM me the serial number of your Kraken TE.
     
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