Synapse 3.0 download gets stuck 2/3 done

Discussion in 'Razer Support' started by AppleFury, Oct 12, 2019.

  1. AppleFury

    AppleFury New Member

    I had a problem with synapse 2.0 and went to the live support to try and get it resolved. The tech told me to delete everything razer and get 3.0. I did that, even in program files and programdata and now I dont have ANY synapse because 3.0 keeps getting stuck at 240 mb of 408, I sat there for over an hour with zero progress when it was saying "4 more minutes." Any help would be greatly appreciated because to be honest, I am kind of annoyed that I gave up a working application for this.
     
  2. I01916F26901583

    I01916F26901583 New Member

    Same exact issue here (mine stopes at 266MB). I have been in touch with support 2 separate times, apparently they will come back with a fix within the next 48 hours. I have tried everything (multiple uninst/reisnt), Win.Defender tweaks/rules etc. Nothing works regardless. If not fixed within next couple of days, the keyboard will be returned and replaced with a Corsair etc.
     
  3. Razer.Speedcr0ss

    Razer.Speedcr0ss Speed Hunter Staff Member

    Hey everyone! Thanks for posting your concern here. This is odd. Are you still experiencing it? If you are, please send me a PM. Let's continue from there
     
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