Dismiss Notice
Some Razer services have been impacted due to the unique circumstances COVID-19 has created. We apologize for any inconvenience and appreciate your understanding during this critical time.

Synapse 3.0 download gets stuck 2/3 done

Discussion in 'Razer Support' started by AppleFury, Oct 12, 2019.

Thread Status:
Not open for further replies.
  1. AppleFury

    AppleFury New Member

    I had a problem with synapse 2.0 and went to the live support to try and get it resolved. The tech told me to delete everything razer and get 3.0. I did that, even in program files and programdata and now I dont have ANY synapse because 3.0 keeps getting stuck at 240 mb of 408, I sat there for over an hour with zero progress when it was saying "4 more minutes." Any help would be greatly appreciated because to be honest, I am kind of annoyed that I gave up a working application for this.
     
    AppleFury, Oct 12, 2019
    #1 Share
  2. I01916F26901583

    I01916F26901583 New Member

    Same exact issue here (mine stopes at 266MB). I have been in touch with support 2 separate times, apparently they will come back with a fix within the next 48 hours. I have tried everything (multiple uninst/reisnt), Win.Defender tweaks/rules etc. Nothing works regardless. If not fixed within next couple of days, the keyboard will be returned and replaced with a Corsair etc.
     
    I01916F26901583, Oct 13, 2019
    #2 Share
  3. Razer.SpeedCr0ss

    Razer.SpeedCr0ss Speed Hunter Staff Member

    Hey everyone! Thanks for posting your concern here. This is odd. Are you still experiencing it? If you are, please send me a PM. Let's continue from there
     
    Razer.SpeedCr0ss, Oct 15, 2019
    #3 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >