Synapse 3 bug

Discussion in 'Razer Support' started by spaceshipsleekCoral607, Apr 26, 2021.

Tags:
Thread Status:
Not open for further replies.
  1. spaceshipsleekCoral607

    spaceshipsleekCoral607 New Member

    Greeting. I didn't find an appropriate page for submitting bugs, so doing it here.

    After I installed "Razer chroma addressable rgb controller" I noticed that in Synapse 3 -> profiles - > CHROMA STUDIO I can't link any games because the "linked games" tab stuck at game scanning.
    *Restart to pc doesn't help.
    *Other profile tabs work correctly and I'm able to link games there.

    Fresh windows 10 Pro 20H2 installed on 22/04/2021
    Running on Ryzen 7 3800
     
    spaceshipsleekCoral607, Apr 26, 2021
    #1 Share
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Do you mind sending me screenshots, if not a short clip detailing the tab being stuck at game scanning? I'd appreciate it if you can send me your Synapse 3 logs as well. You can use this to collect the necessary log files, then upload them on GDrive and send me a shareable link.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Caziel, Apr 26, 2021
    #2 Share
Thread Status:
Not open for further replies.
Sign In with Razer ID >


Don't have a Razer ID yet?
Get Razer ID >