Hello,
Purchased a new Razer Blade 15 Basic and have a Viper and Tartarus v2 attached to it. In WOW Classic, I noticed several times during game play sessions that I would start to get micro-stutters in the frames on a regular basis. After having uninstalled almost everything on my system, I narrowed it down to the Synapse v3 software that is using up to 5% CPU several times a minute causing the stuttering. Shutting down Synapse 100% solves the issue. Any ideas what could be going on? I tried unistalling and reinstalling Synapse v3 to no avail.
Issue is reproducible during almost every WOW Classic session.
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This is the repeating set of functions in the logs roughly every 5 seconds:
2019-10-06 15:30:08.4695 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:08.4695 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s.
2019-10-06 15:30:08.4695 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:08.4695 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s.
2019-10-06 15:30:08.4774 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client.
2019-10-06 15:30:08.4774 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command.
2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model)
2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting - Set On Power Plugged In settings
2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: ChromaLighting State is found - Brightness state is - True
2019-10-06 15:30:13.4893 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:13.4893 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s.
2019-10-06 15:30:13.4893 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:13.4893 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s.
2019-10-06 15:30:13.4986 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client.
2019-10-06 15:30:13.4986 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command.
2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model)
2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting - Set On Power Plugged In settings
2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: ChromaLighting State is found - Brightness state is - True
2019-10-06 15:30:18.5070 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:18.5080 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s.
2019-10-06 15:30:18.5080 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:18.5080 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s.
2019-10-06 15:30:18.5080 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client.
2019-10-06 15:30:18.5080 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command.
2019-10-06 15:30:22.2510 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model)
2019-10-06 15:30:08.4695 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:08.4695 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s.
2019-10-06 15:30:08.4695 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:08.4695 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s.
2019-10-06 15:30:08.4774 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client.
2019-10-06 15:30:08.4774 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command.
2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model)
2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting - Set On Power Plugged In settings
2019-10-06 15:30:12.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: ChromaLighting State is found - Brightness state is - True
2019-10-06 15:30:13.4893 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:13.4893 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s.
2019-10-06 15:30:13.4893 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:13.4893 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s.
2019-10-06 15:30:13.4986 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client.
2019-10-06 15:30:13.4986 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command.
2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model)
2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting - Set On Power Plugged In settings
2019-10-06 15:30:17.2530 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: ChromaLighting State is found - Brightness state is - True
2019-10-06 15:30:18.5070 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:18.5080 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Mode from PowerModes: StatusChange 1 client/s.
2019-10-06 15:30:18.5080 DEBUG 1 Common.Internal.ThreadSafeList`1.get_Count [msg] 1 SystemFeaturesClientList items
2019-10-06 15:30:18.5080 DEBUG 1 SystemFeaturesLib.Hub.SystemFeaturesHubManager.SysEvents_OnPowerStatusChangedEventSR [msg] OnPowerStatusChangedEventSR: Power Status: OnPowerPluggedIn 1 client/s.
2019-10-06 15:30:18.5080 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Received getbydevice command from client.
2019-10-06 15:30:18.5080 INFO 63 Controller.BaseController.BaseAdvancedFeatureController`1.DoGetByDevice [msg] WattageController: Successfully executed getbydevice command.
2019-10-06 15:30:22.2510 DEBUG 1 Resolver.SystemLightingResolver.Set [msg] Resolver::SystemLightingResolver::Set: System lighting is NOT on Linked State (name=Razer Blade 15 Base Model)
Userlevel 7
- Razer Support
- 7595 replies
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9 October 2019
byteSlateGrayegg471
Hello,
Purchased a new Razer Blade 15 Basic and have a Viper and Tartarus v2 attached to it. In WOW Classic, I noticed several times during game play sessions that I would start to get micro-stutters in the frames on a regular basis. After having uninstalled almost everything on my system, I narrowed it down to the Synapse v3 software that is using up to 5% CPU several times a minute causing the stuttering. Shutting down Synapse 100% solves the issue. Any ideas what could be going on? I tried unistalling and reinstalling Synapse v3 to no avail.
Issue is reproducible during almost every WOW Classic session.
Hi there! I appreciate the isolation you've done. Have you tried using a dummy Razer Synapse account and see if the issue still persists? Does the issue only happen while playing WOW? If it does, please send me a PM. Let's continue from there.
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