synapse 3 dpi issue

Discussion in 'Razer Support' started by soloJadebus909, Jan 21, 2021.

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  1. soloJadebus909

    soloJadebus909 New Member

    im having an issue where i dont know if this is something new or not but i have a razer lancehead te and for some reason on my razer synapse when i go to change the dpi all the levels can not go past 1000 nor can i edit the lighting on the mouse CaptureR.PNG
     
    soloJadebus909, Jan 21, 2021
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  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Have there been any changes to your system before this started? A Windows or Synapse update, perhaps? Either way, please send me a screenshot of your MSINFO32 and Synapse build version. I'd also appreciate it if you can send me your Synapse logs. You can use this to collect the files.

    *Thread locked to curb the conversation to PMs.
     
    Razer.Caziel, Jan 21, 2021
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