So I've had this issue for a few months now where Synapse 3 just won't launch. On a fresh install, it works completely fine, but if I shut the PC down it doesn't want to work. My work around was to just put the PC in sleep mode as that seemed to negate the issue. But there would always be an instance where I either mis-clicked and hit Shut Down or Windows Update would just go behind my back and do it while I slept, meaning I'd have to uninstall and re-stall Synapse every. single. time.
I click Synapse 3, it brings me to the log in screen. Enter my password, "Logging you in", then I just get the screen showing Login/Security/Contact info for 35 seconds before it either goes back to the login screen or disappears.
Going down to the system tray and clicking the Razer Central icon gives me the options of "Log in to RAZER to get started!" which just sends me back to the login screen I've done before, or "Launch Synapse" which doesn't do anything. However sometimes the log in option will be replaced with a larger bar with my profile icon and say "Synapse is not running." which again does nothing when clicking it.
If I go to where the files are located and try running Razer Synapse Service in admin mode, I get a box saying DebugServiceForm.
I genuinely have no idea what I'm supposed to do at this point. I just want my stuff to work right, so if anyone could tell me SOMETHING I haven't tried yet I'd appreciated it.
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Synapse is completely broken atm. xD
You're lucky you can even get it to work after reinstalling it... I've tried multiple CLEAN uninstalls, and reinstalling does nothing... I click the icon, the processes start up... They drain my CPU and ram, but no window pops up, and my LED's aren't syncing, just stuck in default mode.
I tried to launch Synapse in my local integrated Administrator account, and Synapse launches there, but, when it does... my keyboard ceases to function, entirely... I mean the LED's sync up, but, i can't write or anything, i have to restart my entire computer, and NOT launch synapse, in order to be able to use my keyboard again, lol.
You're lucky you can even get it to work after reinstalling it... I've tried multiple CLEAN uninstalls, and reinstalling does nothing... I click the icon, the processes start up... They drain my CPU and ram, but no window pops up, and my LED's aren't syncing, just stuck in default mode.
I tried to launch Synapse in my local integrated Administrator account, and Synapse launches there, but, when it does... my keyboard ceases to function, entirely... I mean the LED's sync up, but, i can't write or anything, i have to restart my entire computer, and NOT launch synapse, in order to be able to use my keyboard again, lol.
Userlevel 7
- Razer Support
- 7595 replies
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1 May 2021
Oberisuk
So I've had this issue for a few months now where Synapse 3 just won't launch. On a fresh install, it works completely fine, but if I shut the PC down it doesn't want to work. My work around was to just put the PC in sleep mode as that seemed to negate the issue. But there would always be an instance where I either mis-clicked and hit Shut Down or Windows Update would just go behind my back and do it while I slept, meaning I'd have to uninstall and re-stall Synapse every. single. time.
I click Synapse 3, it brings me to the log in screen. Enter my password, "Logging you in", then I just get the screen showing Login/Security/Contact info for 35 seconds before it either goes back to the login screen or disappears.
Going down to the system tray and clicking the Razer Central icon gives me the options of "Log in to RAZER to get started!" which just sends me back to the login screen I've done before, or "Launch Synapse" which doesn't do anything. However sometimes the log in option will be replaced with a larger bar with my profile icon and say "Synapse is not running." which again does nothing when clicking it.
If I go to where the files are located and try running Razer Synapse Service in admin mode, I get a box saying DebugServiceForm.
I genuinely have no idea what I'm supposed to do at this point. I just want my stuff to work right, so if anyone could tell me SOMETHING I haven't tried yet I'd appreciated it.
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