I have my thunderbolt 4 dock chroma connected to my blade 15 base model mid 2021, whenever I open up some 3D modelling software such as Solidworks with a relatively graphic intense model open, the entire dock cuts out all connections. The connection will re-establish a few seconds later but it will then disconnect immediately after reconnecting.
I have tried updating graphic drivers (Intel and Nvidia), removing Synapse 3 and testing it, disabling and re-enabling the thunderbolt controller in BIOS, I have also removed all connections to the dock except for the source thunderbolt 4 connection to the laptop to see if any of my peripherals are causing issues but I had no luck.
I have also contacted Razer Support multiple times and have already received an RMA replacement, but the issue persists.
Is there anything else I could try to do?
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