Hi!
I have Blackshark v2 Pro headphone and I use it with the bundled USB dongle.
THX Spatial Audio software should automatically switch to the headphones as soon as they are plugged in but they dont. It was working previously but now it is not any more (I think after I connected the dongle to a different USB connector).
I tried now for 2 hours (!!!!) to fix this problem - I am IT professional so I know what I am doing.
- in sound THX is set as default audio device
- deinstalled as per the instructions on Razer homepage Synapse 3 and reinstalled all
- reinstalled all drivers in device manager
whatever I do the sound ALWAYS comes from my loud speakers connected to my onboard audio. Only when I choose headphones as default device then I get sound. But then I do not have surround sound, which was one of the reasons why I bought these headphones.
so what else I can do? I am thinking of giving back these headphones if surround does not work.
it is really stupid move from Razer not to include an option to choose which headphone THX software should use!
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Had this issue when i updated my drivers.
Solved it by uninstalling Synapse and by deleting at the registry the THX folder (HKEY_LOCAL_MACHINE\\SOFTWARE\\THX)
Then I simply installed Synapse again and everything is back to normal.
Hope it helps!
Solved it by uninstalling Synapse and by deleting at the registry the THX folder (HKEY_LOCAL_MACHINE\\SOFTWARE\\THX)
Then I simply installed Synapse again and everything is back to normal.
Hope it helps!
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