THX spatial audio not working

Discussion in 'Razer Support' started by Albzi, Apr 18, 2019.

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  1. Albzi

    Albzi New Member

    Hi guys,

    I'm new to Razer as a whole and decided to get the Kraken Tournament edition with the USB attachment for THX spatial audio.

    I've installed synapse 3 and the THX light is on on the device and within synapse, but all sounds come from both sides and are not directional at all. However, if I remove the headset from the USB, and just plug the 3.5mm into my laptop itself, I get directional sound (but not the THX spatial audio).

    Is there something I am doing wrong here? I've already re-installed synapse 3, but still have the same result.

  2. puggyy1

    puggyy1 New Member

    Synapse 3 issues mate, ive been talking to support for a long time because of this. Everyone has the same problem with kraken te
  3. Naiv69

    Naiv69 New Member

    Failure from the last update of w10
  4. puggyy1

    puggyy1 New Member

    if i change my w10 build i can use thx then right?
  5. Libertyplacesolo604

    Libertyplacesolo604 New Member

    Can confirm. THX Spatial not working on latest 1903 build.

    Can also confirm that it worked after I reinstalled Synapse 3


    Well. Sometimes it just goes off.
    Last edited: Jun 14, 2019
  6. Libertyplacesolo604

    Libertyplacesolo604 New Member

    Not working at all right now and i've already reinstalled synapse 3...

  7. puggyy1

    puggyy1 New Member

  8. Libertyplacesolo604

    Libertyplacesolo604 New Member

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