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THX spatial audio not working

A
Hi guys, I'm new to Razer as a whole and decided to get the Kraken Tournament edition with the USB attachment for THX spatial audio. I've installed synapse 3 and the THX light is on on the device and within synapse, but all sounds come from both sides and are not directional at all. However, if I remove the headset from the USB, and just plug the 3.5mm into my laptop itself, I get directional sound (but not the THX spatial audio). Is there something I am doing wrong here? I've already re-installed synapse 3, but still have the same result. Thanks
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7 Replies

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  • puggyy1
  • Insider
  • 33 replies
  • April 19, 2019
Synapse 3 issues mate, ive been talking to support for a long time because of this. Everyone has the same problem with kraken te
N
  • Naiv69
  • 1 reply
  • April 29, 2019
Failure from the last update of w10
P
  • puggyy1
  • Insider
  • 33 replies
  • May 3, 2019
Naiv69
Failure from the last update of w10
if i change my w10 build i can use thx then right?
L
Can confirm. THX Spatial not working on latest 1903 build. /e Can also confirm that it worked after I reinstalled Synapse 3 /e2 Well. Sometimes it just goes off.
L
Not working at all right now and i've already reinstalled synapse 3... PLS FIX
P
  • puggyy1
  • Insider
  • 33 replies
  • June 15, 2019
Libertyplacesolo604
Not working at all right now and i've already reinstalled synapse 3... PLS FIX
https://dl.razerzone.com/drivers/KrakenTE/win/USBAudiocontroller_FirmwareUpdater_v90_r3.exe download this, mine is working good after update
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puggyy1
https://dl.razerzone.com/drivers/KrakenTE/win/USBAudiocontroller_FirmwareUpdater_v90_r3.exe download this, mine is working good after update
I've got the Nari Ultimate :/
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