Unable to control some RGB | Razer Insider

Unable to control some RGB

  • 22 March 2021
  • 2 replies
  • 2 views

I can control most of my Razor RGB except the only way I can get ALL the RGB to work is when I switch it to Quick Effects. If I select Advanced Effects, the Razer Mouse Bungee V3 chroma, the Llan L1 011 Dynamic designed by Razor case and the MSI Mystic light, will not light up at all no matter what I choose In Advanced Effects. Everything else works fine.

The Razor/RGB stuff I have connected to Synapse-------------------------------------

Razor Mouse Bungee V3 Chroma
Razor Base Station Chroma
Llan Ll 011 Dynamic Designed by Razor Case
Razer Kraken Kitty Edition
Razer Nimmo Chroma
Razer Huntsman Elite
Razer Mamba Elite
Razer Goliathus Extended Chroma
MSI Mystic Light
Philips Hue

I tried to post the logs but it says file too big, I also uninstalled the Razer software but that didn't work.

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2 Replies

same issues here
Userlevel 7
We already have a team looking into this. As far as I know, this may have been caused by the latest Synapse update. Do you mind sending me a screenshot of your MSINFO32 along with your Synapse 3 logs? That would help our Dev Team put up a hotfix sooner. Use this to collect the necessary files, then upload them on GDrive and send me a shareable link.

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