USB-C acting glitchy

Discussion in 'Razer Support' started by RichPark, Jan 10, 2021.

Thread Status:
Not open for further replies.
  1. RichPark

    RichPark New Member

    Hi All,

    I've been using my Razer laptop (RZ09-02886) with my LG Ultrawide via USB-C. It worked perfectly for a while however, now the screen flickers and the sound cuts in and out to the point where it is unusable. I connect with my HDMI cable now.

    I thought maybe this had to do with a Windows Update a while back so I rolled back drivers as well as reinstalled them, but the same thing happens. Also, I just tried to plug my External SSD in the USB-C port and the laptop didn't recognize it, so I ruled out graphic card drivers being an issue. I really hope this isn't a physical damage issue. I've taken very good of my Razer and have never dropped or hit it.

    I would appreciate any help that anyone can provide!

    Thank you!
  2. discofriez

    discofriez New Member

    I have had a similar response - I hope that you get a good answer!
    I thought my webcam was broken, but upon buying an adapter, it turns out that the usb c port is the culprit of the glitches, not any of my devices. It shows a distorted image that glitches every 5 or so seconds, making recording and streaming not feasible, not connecting to my other monitor.
Thread Status:
Not open for further replies.
Sign In with Razer ID >

Don't have a Razer ID yet?
Get Razer ID >