War Thunder- Paid to Play Issues | Razer Insider

War Thunder- Paid to Play Issues

  • 26 December 2018
  • 15 replies
  • 94 views
Mottzilla
I have war thunder installed and it is being picked up by cortex but when going to rewards the page doesn't say play. When I click it just take me back to the store. Any ideas?
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15 Replies

A
same issue here
Rautakettu
Had the same issue with steam version, then installed the standalone and that worked for me.
Kenserky
Userlevel 7
Same issue, but owning WoW, i didn't check to solve it.
Thanks for the tip @Rautakettu .
My bad for english mistakes but i try my best.
A
Rautakettu
Had the same issue with steam version, then installed the standalone and that worked for me.

this worked for me too, ty! 🙂
Nancy8975
Hi everyone, sorry for what you encountered. We have done some testing on our end but failed to reproduce this issue. To dig deep and find the root cause, can you guys help us and send over your logs with our log tool?

Please download and unzip the file and run LogCollector.exe from here, then fill out the Game and Description, then click Output button. There will be a zipped file generated on your desktop with all logs needed.

Please upload the logs to services like Dropbox or Google Drive and paste the link here in the forum.

Thank you in advance for your help.
Kenserky
Userlevel 7
Nancy8975
Hi everyone, sorry for what you encountered. We have done some testing on our end but failed to reproduce this issue. To dig deep and find the root cause, can you guys help us and send over your logs with our log tool?

Please download and unzip the file and run LogCollector.exe from here, then fill out the Game and Description, then click Output button. There will be a zipped file generated on your desktop with all logs needed.

Please upload the logs to services like Dropbox or Google Drive and paste the link here in the forum.

Thank you in advance for your help.

As allways, thanks Razer for your concern.
My bad for english mistakes but i try my best.
H
https://hubic.com/pub/?ruid=aHR0cHM6Ly9sYjEuaHViaWMub3ZoLm5ldC92MS9BVVRIXzA3YTJlZGUwZTdmMWM5MzFlNjliZDRlNTVkMTUxM2YyL2RlZmF1bHQvLm92aFB1Yi8xNTQ1OTQ5NzA4XzE1NDg1NDE3MDg/dGVtcF91cmxfc2lnPWM5YzQ4MWFlZmFiY2NlODI2MGE5MWQ0NmM3YzVjMjNlNzE0YmJiN2UmdGVtcF91cmxfZXhwaXJlcz0xNTQ4NTQxNzA4
P
https://drive.google.com/open?id=1egr65Z7lxmUr2-3OLbG8s7e3qvBz5ZFW

Having the same issues. I am using the standalone launcher and not able to earn anything since the day War Thunder online in the Paid to Play list
RAVILO10
Im sad to ve downloaded almost 30GB of files and cant ve the benefits of the program...
E
https://drive.google.com/open?id=1qVDCstUcigNO5otfa-RddI2HuudNSjLR
here we go
Nancy8975
primoshun95
https://drive.google.com/open?id=1egr65Z7lxmUr2-3OLbG8s7e3qvBz5ZFW

Having the same issues. I am using the standalone launcher and not able to earn anything since the day War Thunder online in the Paid to Play list

Hey primoshun95, after checking your logs, we found that you're earning Razer Silver by playing this game. Was there no notification of Silver earning after playing the game? Can you check your Balance after playing? It should show you the earning.
Nancy8975
Hi @Hanjo & @Entroper, we've analyzed your logs too. It appears that you guys are playing the steam version of War Thunder, but Paid to Play only supports the standalone version. That's why you didn't receive any Silver after playing.
L
Yeah you need to launch it from Cortex
A
Hi! i have a issue with war thunder not showing up in the reward section (pay to play) i have both steam and normal version.

And i have another problem with the old razer synapse im unable to install it because of an error message.


here is my log.
https://drive.google.com/drive/folders/1qVDCstUcigNO5otfa-RddI2HuudNSjLR
Jenjar
Rank
Userlevel 7
AdamKingking
Hi! i have a issue with war thunder not showing up in the reward section (pay to play) i have both steam and normal version.

And i have another problem with the old razer synapse im unable to install it because of an error message.


here is my log.
https://drive.google.com/drive/folders/1qVDCstUcigNO5otfa-RddI2HuudNSjLR

I am guessing you do not see it in the supported games section of cortex, and that is because the games supported by paid to play get changed every 2 weeks, with two games being supported for that period, this time around it is For Honor and Rift. War Thunder may come back in a future week.
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