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Wolverine Ultimate controller not working.

Discussion in 'Razer Support' started by awesomeflowDarkLiver968, Mar 28, 2019.

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  1. I just got my new controller today, I tried put the cable on, read all the manuals, installed the synapse but the controller was not working.

    Eventually I went to my sister's computer and what I noticed is contrary to when I plugged it to my computer, it immediately turned the lights on the controller on which was not happening on my computer.

    I don't know what to do, please help!.
     
  2. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Does your PC at the very least detect a new device is plugged in? If so, can you put up a screenshot of how the controller appears in the Device Manager? For now, make sure you have all the latest Windows updates installed.
     
  3. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    This is the problem. For some reason, your computer is not automatically installing a driver for the controller. Do you get the same results after switching ports and have you already ran Windows Update?
     
  4. [​IMG]
    I ran windows update and tried all ports.
     
  5. Razer.Caziel

    Razer.Caziel I am the Lightbringer Staff Member

    Thanks for the update. Please send me a PM with the serial number of your Wolverine Ultimate so I can look into other possible fixes.
     
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