My mute button’s light does not work on my Black widow V4. What should I do?
Answer
A key's light on my keyboard does not work.
Best answer by Razer.sushi.boi
Hey,
Try to reinstall your keyboard’s drivers by following the steps below:
1. Press Windows + S on your device to open the Search bar.
2. Type in “Device Manager” and hit Enter.
3. Go to "Keyboards" or "Human Interface Device".
4. Right-click on the Razer BlackWidow V4 and select Uninstall device.
5. Restart your computer to completely uninstall the drivers.
The drivers will automatically reinstall after your computer restarts. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
This topic has been closed for replies.
- Razer Support
- Answer
Hey,
Try to reinstall your keyboard’s drivers by following the steps below:
1. Press Windows + S on your device to open the Search bar.
2. Type in “Device Manager” and hit Enter.
3. Go to "Keyboards" or "Human Interface Device".
4. Right-click on the Razer BlackWidow V4 and select Uninstall device.
5. Restart your computer to completely uninstall the drivers.
The drivers will automatically reinstall after your computer restarts. You can also update its firmware. If that didn’t do the trick, then shoot me a PM along with your device’s serial number so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
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