Blackwidow Elite and DisplayLink + Mac | Razer Insider
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Blackwidow Elite and DisplayLink + Mac

  • December 2, 2020
  • 2 replies
  • 22 views

Hi All, first post here. I'm having issues with my Macbook Pro (Mid 2020, Catalina 10.15.7 corporate policy/controlled) + Lenovo USB-C Displaylink dock and my Blackwidow Elite. In general I understand Synapse doesn't work and that's fine...the main issue is that when my computer suspends (which I can't prevent) the keyboard goes to sleep and does not wake the machine up. If I wake up the machine with a keystroke from the machine keyboard or mouse click, it comes back, and sometimes the Elite lights up other times it doesn't, but the very first key I press on the Elite repeatedly spams until I press another key and that begins to spam. The only issue I have at the moment is to unplug and replug in the keyboard which brings it right back. I also use this with an Alienware PC, but end up using it at much greater length 90% Mac vs 10% PC. I contacted support - they advised me to connect it directly to the Mac, but the MBP is USB-C and the keyboard is not. Also, that's another inconvenience. They informed me that since it's working ok on the Alienware then there is nothing wrong with my keyboard and I informed them that it's a keyboard, I need to plug it in and just have it work, and also that if it doesn't it's going right back. Thoughts? I'd consider buying a new dock if I was sure that would fix it. Firmware on dock has been updated early 2020 and I have latest displaylink drivers. Hope someone out there can help, thank you.
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2 Replies

YellowRosegeofocus684

Thanks Yellow - I can look into both of those. The adapter is a bandaid I feel like since it's inconvenient to tie up multiple ports on the MacBook on both sides of it and then I might not be able to plug anything else in based on the size. I will post in that other thread as well thank you.