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Blackwidow keep disconnect and reconnect

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When I download my razer synapse 3 everything is fine for a few weeks, after that, when I started launching my computer, the keyboard keep disconnect and reconnect. Few weeks later, I got a new replacement, and it also working fine. But it got the problem where it spells f even when the key is not hold. I got a another new blackwidow and still have the same problem. The only way to fix it is uninstalling synapse 3 and now I cant use marco and any cool effects.
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    8 Replies

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    pulseAtomicTangerine817
    When I download my razer synapse 3 everything is fine for a few weeks, after that, when I started launching my computer, the keyboard keep disconnect and reconnect. Few weeks later, I got a new replacement, and it also working fine. But it got the problem where it spells f even when the key is not hold. I got a another new blackwidow and still have the same problem. The only way to fix it is uninstalling synapse 3 and now I cant use marco and any cool effects.
    Did you end up getting any type of response? im in a similar boat i cant seem to find a fix
    P
    Well when I downloaded the synapse, it keeps disconnect and reconnect with delay with 5 sec
    W
    • Wynxie
    • 1 reply
    • July 31, 2020
    im having the same problem tho sometimes i can get it to stay conected but i cant change the color of the keyboard anymore
    W
    • weedimo
    • 1 reply
    • August 1, 2020
    yeha basically the same thing happening here. whenever synapse is open, the keyboard crashes after about 2 seconds; works fine if i close synapse but can't use any of my macros which is a pain.
    K
    • KALAIK
    • 2 replies
    • August 18, 2020
    Having the same issue, tried all the ports, disabled power management, re-installed synapse ... too many times now. Not only can I not use the features on the keyboard but I cannot use my other razer devices. Nari, Tartarus V2, firefly. Unless I want to have the keyboard disconnect every 10 seconds.
    A
    Tons of same threads. It's Razers shit Synapse Software not working reliable for years. And they don't care. So people: Don't buy Razer hardware, until they change their software team and fix their drivers!
    K
    • KALAIK
    • 2 replies
    • August 18, 2020
    aeroDarkJungleGreen316
    Tons of same threads. It's Razers shit Synapse Software not working reliable for years. And they don't care. So people: Don't buy Razer hardware, until they change their software team and fix their drivers!
    Going to let the support ticket get answered, if no fix/spport given i will be returning my Blackwidow and getting off razer cool aid.
    A
    Razer support LoL, much fun ....
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