Hi there,
from one day to the next, my BT function no longer works. A new assignment with fn + 1 to 3 does not work either. The keyboard just stays off. No matter how long I press the two buttons.
I don't think the keyboard is broken, though. Or am I wrong.
Does anyone have a tip for me?
I made the driver update and firmware update and reset the keyboard.
thanks
This topic has been closed for comments
Tried BT driver update? Or at least remove device from BT know devices on your laptop, and add it again?
FiszPL
Tried BT driver update? Or at least remove device from BT know devices on your laptop, and add it again?
Yes, I've already done it. And I also tried another BT adapter.
sw4771
Yes, I've already done it. And I also tried another BT adapter.
I assume, that BT adapter is minimum 4.0 version?
You can also try updating keyboard FW to newer version, and check if it helps: https://rzr.to/ijc4xp
FiszPL
I assume, that BT adapter is minimum 4.0 version?
You can also try updating keyboard FW to newer version, and check if it helps: https://rzr.to/ijc4xp
The keyboard has gone before. And yes I have BT 4 and above. And firmware I already mentioned that I have the latest one above.
The keyboard just doesn't do anything if you hold fn + 1 for at least 5 seconds. Although the LED for the storage space should start blinking.
sw4771
The keyboard has gone before. And yes I have BT 4 and above. And firmware I already mentioned that I have the latest one above.
The keyboard just doesn't do anything if you hold fn + 1 for at least 5 seconds. Although the LED for the storage space should start blinking.
Ok, maybe try to hard reset your keyboard:
After this, try to pair KB again.
I had already tried. Unfortunately without success.
Today I got the 3rd keyboard. And you can hardly believe it, it works. Unfortunately, the fact that two keyboards are broken does not speak for Razer. One is the same after unpacking and the first after a few months.
Hello. I have a Razer Blackwiddow V3 Pro wireless and a Basilisk X Hyperspeed. Anyone know if they will work on a single dongle? I tried searching for the mouse with the keyboard dongle but it won't detect. Any help or expertise greatly appreciated.
kamsao2
Hello. I have a Razer Blackwiddow V3 Pro wireless and a Basilisk X Hyperspeed. Anyone know if they will work on a single dongle? I tried searching for the mouse with the keyboard dongle but it won't detect. Any help or expertise greatly appreciated.
Nope, currently supported Hyperspeed Multi-device support list is here: https://www.razer.com/eu-en/razer-hyperspeed-wireless
- Razer Naga Pro
- Razer DeathAdder V2 Pro
- Razer BlackWidow V3 Pro
- Razer Orochi V2
- Razer BlackWidow V3 Mini HyperSpeed
- Razer BlackWidow V3 Mini HyperSpeed Phantom Edition
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.