BlackWidow V3 Pro- issues | Razer Insider

BlackWidow V3 Pro- issues

  • 3 November 2021
  • 2 replies
  • 55 views

Got the keyboard around Feb this year, been using it since and problems started happening:
1) the foam wrist rest - the leather (i think it's leather) cover of the wrist rest that's covering the the foam underneath, the seal is broken and now there's an opening on the left side exposing the foam
2) spamming issues on the "9" key (not the num pad), i'm assuming i can fix this by cleaning the keyboard?
3) the volume knob - adjusting the volume up/down has slowly become unresponsive, it's now at a point where either it doesn't respond when i turn it, or the response is random. (if i turn volume down, either nothing happens, it goes down a bit or a lot, or it fluctuates between up and down, same thing happens when i try to volume up)

wondering if anyone else is experiencing this problem and more importantly, what are my options here? quite an expensive top of the line product used less than a year 😕 not very happy to say the least.

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2 Replies

Userlevel 7
Cannot suggest anything for 1 except just replacing it. I have this model since Jan 6 this year, no sign of wrist rest problems or damage yet.

For 2, I got rid of such problems with Del key by firstly trying to blow with pressured air. When it didn't work, take off the keycap (just pull it up with fingers or with a keycap remover tool and use pressured air again. Didn't have any problems anymore.

3. It is a known problem with lots of keyboards with the volume wheel, not only BW V3 Pro. It just doesn't work well. Let me know, if you will find a solution, I would fix my one as well (:
i have the same problem on sound know it was working initially now some time it increase and degrees not working correctly