Hi!
I was wondering what could be the possible fix for the battery percentage stuck at 1 percent? This actually happened to me before and I simply ran the firmware update which fixed the issue and I tried running it again but it wouldn’t fix the issue again since my firmware is already updated.
I tried reinstalling Synapse but to no avail the issue still persists together with doing the hard reset.
Currently I can only use the keyboard when it is directly connected through the cable and it wouldn’t let me connect via Bluetooth of 2.4.