BlackWidow v3 Pro- wifi issues | Razer Insider
Skip to main content

BlackWidow v3 Pro- wifi issues

  • December 20, 2020
  • 3 replies
  • 41 views
R
I’m not able to use my keyboard via WIFI DONGLE in both following scenarios:
  • On sign in window of macos (big sur) with FileVault enabled, some keys don’t work and I’m not able to enter my password to sign in. I have to plug it with cable. for example on sign-in page, H key has same functionality as backspace and it removes previous character!
  • On my pc, to enter bios password, again I have to plug it via cable. I hear non-stop bios beep sound and I have to remove the dongle to stop it.
For both cases, once I'm sign in everything works great Is this issue only on my keyboard or it is a general one? any solution?! I bought it some days ago Thank you
    This topic has been closed for replies.

    3 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • December 21, 2020
    Some motherboards have problems with USB keyboards. I'd recommend searching for a bios update (if available).
      DeepCerisePERIDOTbiz287
      Do you have the usb dongle plugged straight into a usb a port directly in your computer, or is it daisy chained via usb hub, the reason I ask is if it is through usb hub that could be your issue?! Please let me know regardless, for future reference, please?!
      Proud Owner of: Deathadder Elite, Blackwidow Lite Star-Trooper Edition, Viper Mini, Basilisk X Hyperspeed (2x), Hammerhead True Wireless, Base Station Chroma Quartz, Ornata V2, Kraken Tournament Edition, Kiyo, Seiren X, Nommo Chroma 2.0, Viper, and Ripsaw HD Capture Card Orders on the Way: N/A at this moment, but more to come and certainly more purchases coming! Near Future Purchases: Huntsman Ultimate Edition, Mamba Elite, and much much more to come... Razer Only Razer For Life
      R
      Thanks for your help! It is directly connected to a usb port (without usb hub). Both the mac and pc work without any issue with other wifi keyboards (I've tried with Logitech g915)
      CookiesAccessibility statement