Blackwidow V4 Low-Profile Hyperspeed - Wireless Connectivity Issues | Razer Insider
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Blackwidow V4 Low-Profile Hyperspeed - Wireless Connectivity Issues

  • May 17, 2026
  • 1 reply
  • 21 views
T

Getting pretty frustrated with this keyboard and connectivity. I have to pretty much keep it wired to work. On boot up it will connect but once the PC goes into sleep mode it will not reconnect.If I go into Synapse to change settings it disconnects. Look at it wrong and it disconnects. It’s not the dongle, I have a Viper V3 Pro paired to the same dongle and it has zero issues. When in wired mode sometimes two installations show in synapse with only one of them active or powered on. Sometimes not. There’s no rhyme or reason that I’ve been able to find. I’ve reinstalled Synapse twice, changed USB power settings, etc. Seems like a driver or hardware issue to me but I’m using the latest firmware and driver.  Any suggestions on where to go from here?

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1 Reply

Razer.sushi.boi
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Hello there, ​@Tat2d!

 

Thanks for alerting us about this. By the way, is it possible for you to try it on a different PC just to check if the same issue persists? Let me know via PM along with your BlackWidow V4’s serial number so I can validate it in our system and check for other workarounds that we can attempt.

 

*Thread locked to curb conversation to PM.

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