Hi everyone,
I am experiencing a frustrating issue with the Razer HyperSpeed Multi-Device feature and was hoping to get some help or see if anyone else has faced this.
My Devices:
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Keyboard: Razer BlackWidow V4 LP TKL
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Mouse: Razer DeathAdder V3 Hyperspeed
The Issue: I tried pairing my DeathAdder V3 to the BlackWidow's 2.4GHz dongle to save a USB port. The initial pairing process completes successfully.
However, just a few seconds after they are connected, the keyboard completely drops its connection and becomes disconnected. Strangely, the mouse continues to work perfectly fine through the keyboard's dongle.
I have tried unplugging and replugging the dongle, as well as restarting Synapse, but the exact same behaviour repeats: both work for a few seconds, then the keyboard disconnects while the mouse stays connected.
Is this a known bug with Razer Synapse, a firmware issue, or am I doing something wrong during the setup? Any advice or troubleshooting steps would be greatly appreciated.
Thanks in advance!
