I’m having issues with a new Blackwidow V4 Pro momentarily disconnecting every few minutes. When this disconnect happens, it freezes virtually everything else my computer is doing momentarily, including audio and mouse input. Even a YouTube video will pause and load when the keyboard disconnects. All of my drivers are up to date, razer synapse is up to date, and I know it’s not an issue with my computer because this doesn’t happen when the keyboard is unplugged or if a different keyboard is plugged in. I’ve tried moving the USB cords around as well, so I know the ports aren’t the problem either. Any ideas what the issue could be?
+1And the keyboard is connected to at least USB 3.0 (or above) directly on motherboard? Or via USB Hub?
I've been having the same issues with the Blackwidow V4 75% since the day I purchased. Random disconnect and reconnects. I've changed cables, moved to a different USB port, reinstalled software, reinstalled Windows and issue persists. By far the buggiest and worst software experience ever. I love how the keyboard feels but I'm ready to find another brand and never buy another Razer product again.
Reply
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.