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Can a guest cancel a purchase

  • July 12, 2022
  • 1 reply
  • 96 views
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I purchased a replacement part after i assumed it was lost but found it about 10 minutes after my order. When i try to use the email i used as my guest email i can’t seem to cancel the order. Is that not in there policy?
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    xCryptik
    Vanguard
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    • xCryptik
    • Vanguard
    • July 12, 2022
    inforetroBananaMania555
    I purchased a replacement part after i assumed it was lost but found it about 10 minutes after my order. When i try to use the email i used as my guest email i can’t seem to cancel the order. Is that not in there policy?
    Hi @inforetroBananaMania555, Orders for in-stock items are sent to our warehouse for shipping immediately after you place the order and your payment processing is complete. To request a cancellation of backordered items, please contact Customer Support. If you requested for an order cancellation and receive a Shipment Confirmation notification, please contact Customer Support.
    Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
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