Can i get a new Huntswman v3 pro through razer or amazon? If not can i replace the switch and if so how. | Razer Insider
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Can i get a new Huntswman v3 pro through razer or amazon? If not can i replace the switch and if so how.

  • March 12, 2026
  • 1 reply
  • 6 views

CarrotOrangeinfotech768

Currently typing this on a different keyboard… Ive had my Razer Huntsman v3 pro for less than a year and ive kept it clean and in tip top shape. I've never spilled anything on it or on my desk for that matter, same with food. I don't even eat at my desk. I've done nothing to cause this i just play fortnite a decent amount. I would say i play a lot but most people who play on pc competitive fortnite play much more than me. I play 3-4 hours a day on average, rarely more than that. The E key is my edit bind so i press it a lot but never super hard or aggressively. I've had many other keyboard in the past such as the Wooting 60% and the gk61. Both still work (I'm using the wooting now). I like the huntsman a lot which is why I've been using it. There is no reason why 1 key on a 200$ keyboard should just stop working after a year of use. This whole thing is quite ridiculous to be honest and i know for a fact I'm entitled to a replacement keyboard from either razer or Amazon. I'm worried about hot swapping the switch myself for I'm scared to break something even if I have all the right tools, and on top of that I'm worried that the problem will still persist. (Ive also already updated everything and deep cleaned everything to be sure). Can i PLEASE get in contact with someone who can send me a new keyboard please and thank you.

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1 Reply

Razer.Aero
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  • Razer Support
  • March 12, 2026

Hi ​@CarrotOrangeinfotech768,

I understand you’re having issues with the E key on your Razer Huntsman V3 Pro, especially after less than a year of careful use. To isolate the issue, please allow me to ask a few questions below :

  • Have you tested the keyboard on another PC or laptop to see if the issue persists?
  • When you press the E key, does it sometimes work or is it completely unresponsive?
  • Have you tried testing the keyboard on another PC without Razer synapse installed?

Kindly perform the troubleshooting steps in this article to fix the issue. For documentation purposes, capture a short video showing the E key not responding using the keyboard tester and PM me the device serial number so I can verify its model. Save the shareable files via any online drive account here. All the best!

*Thread locked to curb conversation to PM.