Someone please help me .  I just got a Razer Huntsman V3 Pro TKL and it said it needed a firmware update so i followed the instructions and downloaded the updater.  But when i press update ut goes up to 60% then stops and then shows a pop up saying “unable to proceed with this update”

My device version is 1.01

The current latest is 1.04

Also my volume knob doesn’t raise or lower the volume, it just makes the windows volume pop up.