Deathstalker V2 Pro - Multiple buttons not working | Razer Insider
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Question

Deathstalker V2 Pro - Multiple buttons not working

  • May 23, 2023
  • 3 replies
  • 421 views

Major Issue: F9,F11, Pause, /, Home and End buttons not working. 

I already reset the keyboard and updated to the latest firmware available. 

Home and End (+several other) buttons don’t seem to respond to clicks but there is available power as they are responding to RGB input. I’m referring to the dedicated Home and End buttons on the left side of the numpad. 

This remains the case whether using 2.4, USB or Wifi. 

Any Ideas? thanks! 

 

 

 

3 Replies

CoralRedwatchpulse941

Try to solve these 3 issues - 

 

  • Troubleshoot Your Keyboard using Windows Troubleshooter

  • Check Your Keyboard Connector and Configuration

  • Update Keyboard Drivers


MIGHTYBEASTS
  • Insider Mini
  • July 30, 2023

Hi I am having the same problem. I was just wondering if you managed to resolve the issue. If so how did u do it?


CoralRedwatchpulse941

@MIGHTYBEASTS 

Firstly, try Windows Update to see if it automatically finds a compatible driver. If that doesn't work, check the "Mice and other pointing devices" section in Device Manager to see if it's listed and if there are any error codes. If it's listed but not working, you can try uninstalling and reinstalling the driver. If you still can't find a driver, try searching for drivers for similar models or contact the manufacturer's support for further assistance.