Hi, everyone. Just 4 days ago I purchased Deathstalker v2 pro, Viper v2 pro and Blackshark V2 pro (all wireless). The mouse and headset works fine without any problems. But when I connect my keyboard to my PC via 2.4Ghz there is frequent disconnection, lights on some rows goes out, lights are set to static but they keep on cycling. The Bluetooth and wired mode work fine on this keyboard.
So far I have tried to pair it with my Viper v2 pro using hyperspeed but no good. It actually makes the mouse go crazy like there is lag and frequent disconnections. The firmware is updated to latest on all 3 devices. Synapse 3 is installed then uninstalled and then reinstalled. Windows is reinstalled once again. Changed to different USB ports but no luck.
Now, the head scratching part. All this is happening on the new PC I have built 4 days ago. None of this happens on my laptop. It works flawlessly on my laptop, all three of them wireless.
Now from this I’m assuming that my motherboard usb ports are either not receiving full power or there is genuinely something wrong with usb ports on my motherboard. Even the front panel io has same issues.
What do you guys think the problem might be?
I want them to run 2.4ghz wireless on my PC. Please help!!!
If it helps
PC specs are R9 7950x x670e 360 aio 128gb 4090 2tb gen 4 m.2 4tb 2.5 ssd 1250w 7 argb pwm fans.
Laptop specs are i7 9750h 2080 max q 64gb 2tb gen 3 m.2