Difficulty getting Blackwidow v3 Mini and Razer Viper Ultimate connected to same dongle | Razer Insider
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Difficulty getting Blackwidow v3 Mini and Razer Viper Ultimate connected to same dongle

  • 18 December 2023
  • 0 replies
  • 78 views

Hello everyone, I recently purchased a BW v3 mini keyboard and a viper ultimate mouse to game on my couch and noticed that when I have both dongles plugged in the keyboard cant connect. When I only have just the keyboard dongle plugged in, the mouse cant connect to it using the ‘multi device pairing’ feature which sold me on getting these devices in the first place. The keyboard also lags and doesn’t input about 1 in every 10 keystrokes or duplicates the input liiiiike tthiss which is pretty obonxxxxxxxxxxxioous. When I use just the mouse dongle, it works well enough but there is no option for multi device pairing in synapse 3. I’ve tried using the pairing utility app and disconnecting/reconnecting both devices multiple times as well as reinstalling synapse a few times and nothing seems to help. Has anyone had a similar issue and knows of any solutions to it? I’ve searched this forum and found a few people having similar issues, but razer’s response seems to always be to make sure its not connected to a hub which it isn't, and to reinstall synapse 3 which didn't help. I was able to determine that the USB C cable that came with the keyboard is defective but that shouldn't have any impact on connectivity. The keyboard and mouse dongles different models numbers, dgrfg6 vs dgrfg7 but I think both are advertised to have multi input paring. If not, their dongles still seem to interfere with each other as others have noticed:

 

 

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