Explorer.exe crashes when Huntsman TE is reconnected (Synapse) | Razer Insider
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Explorer.exe crashes when Huntsman TE is reconnected (Synapse)

T
Hi there,

on my PC the explorer.exe crashes when my Huntsman TE will be disconnected and reconnected. I have to reconnect them regularly because I need to switch keyboard and mouse between my private and my work PC.

When the Synapse Software hasn't loaded the explorer.exe doesn't crash. So I assume Synapse could be the problem.
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    3 Replies

    T
    • teschl
    • Author
    • 2 replies
    • August 3, 2021
    So, to be more specific. The taskbar freezes, there are no actions on key pressing (Windows key), also clicking icons doesn't resolve in actions. Until now the only solution is to restart explorer.exe because the taskbar is part of it. Are the logs from Synapse which I could gather?
    pancholr
    1 person likes this
    • pancholr
      pancholr
    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • 6924 replies
    • August 3, 2021
    Disable synapse service, and check. Or just start OS in emergency mode.
    I had the same issue taskbar crashing (explorer.exe) on bootup - on Windows 10 21H1, but for me it was windows issue, as I've installed fresh 20H2 version, and it's working correctly.
    T
    1 person likes this
    • T
      teschl
    T
    • teschl
    • Author
    • 2 replies
    • August 4, 2021
    Will try that.
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