Function Keys Not Working – Ornata Chroma Destiny 2 Edition (Firmware Reset Request) | Razer Insider
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Question

Function Keys Not Working – Ornata Chroma Destiny 2 Edition (Firmware Reset Request)

  • March 29, 2025
  • 1 reply
  • 77 views

Hi there,

I’m using a Razer Ornata Chroma Destiny 2 Edition (wired) keyboard and have run into an issue where none of the F1–F12 function keys are responding, even when using the Fn key. I’ve already:

  • Performed a full hardware reset (Esc + Caps Lock + Spacebar while plugging in)

  • Tried Fn + Esc, Fn + F10, etc.

  • Confirmed keys are mapped correctly in Synapse

  • Disabled Gaming Mode

  • Reinstalled Synapse and drivers

  • Tested on another PC (same issue)

  • Checked Hypershift and profiles – nothing unusual

I believe the Fn layer may be stuck due to a firmware issue. I’m not requesting a repair — just a firmware reset utility or workaround that can restore proper function key behavior.

Since my keyboard is out of warranty and I can’t submit a support request through the official site, I’m hoping someone here can assist or point me in the right direction.

Thanks in advance!

1 Reply

  • Insider Mini
  • April 25, 2025

Hello, I have the same problem, didn’t found any solution yet.