Function Keys Not Working – Ornata Chroma Destiny 2 Edition (Firmware Reset Request) | Razer Insider
Skip to main content
Question

Function Keys Not Working – Ornata Chroma Destiny 2 Edition (Firmware Reset Request)

  • March 29, 2025
  • 1 reply
  • 28 views

Hi there,

I’m using a Razer Ornata Chroma Destiny 2 Edition (wired) keyboard and have run into an issue where none of the F1–F12 function keys are responding, even when using the Fn key. I’ve already:

  • Performed a full hardware reset (Esc + Caps Lock + Spacebar while plugging in)

  • Tried Fn + Esc, Fn + F10, etc.

  • Confirmed keys are mapped correctly in Synapse

  • Disabled Gaming Mode

  • Reinstalled Synapse and drivers

  • Tested on another PC (same issue)

  • Checked Hypershift and profiles – nothing unusual

I believe the Fn layer may be stuck due to a firmware issue. I’m not requesting a repair — just a firmware reset utility or workaround that can restore proper function key behavior.

Since my keyboard is out of warranty and I can’t submit a support request through the official site, I’m hoping someone here can assist or point me in the right direction.

Thanks in advance!

Did this topic help you find an answer to your question?

1 Reply

  • Insider Mini
  • 4 replies
  • April 25, 2025

Hello, I have the same problem, didn’t found any solution yet.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings