Hello Razer community,
I am writing not as a tech enthusiast, but as a mother whose daughter has used the same Razer Cynosa V2 keyboard for over a decade of playing World of Warcraft.
That keyboard is more than a peripheral. It is her portal — customized with macros, color schemes, and shortcuts, shaped through years of play and connection.
Sadly, the keycaps have started to fade badly. I reached out to Razer Support asking not for a new keyboard, but for replacement keycaps, or even spare ones from a used unit. Despite a respectful dialogue, the request was denied based on warranty expiration and reseller status.
I now turn to you — the Razer community — to ask:
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Does anyone have an old Cynosa V2, even non-functional, from which I can recover keycaps?
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Or any advice on compatible replacements / 3D printed options?
I’m not looking to replace this keyboard. I’m trying to preserve it, because it means something.
If you can help — even with a single key — you’d be helping someone hold on to a little piece of magic.
With gratitude,
Sandy (for my daughter)
(Support case ID: 250514-001874, already discussed with Razer Support)