My c and v keys stopped responding. First intermittently, and now permanently. I tried every support step I could find; cleaning, exiting demo mode / factory reset, purging macros, resetting profile, Razer and Windows updates, deactivating synapse, the whole works.
I am only 3 months outside the warranty period. Am I SOL or is there a final remedy I can try? I was hoping to keep this keyboard much longer...
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try an take the keys out and see if mabye part of the switch is broken
I did indeed check as part of my troubleshooting process, there was no discernable issue with them.
Have you moved switches from other keys? Maybe this way you will check if the switches are to blame when maybe something on the "motherboard".
I'm using the Huntsman Elite with the red optical switches, so the functional (electronic) components are on the main board.
I attempted a swap regardless this evening and cleaned the optical components with Isopropyl Alcohol. C and V keys are still not working - must be a deeper issue with the mainboard or circuitry.
I attempted a swap regardless this evening and cleaned the optical components with Isopropyl Alcohol. C and V keys are still not working - must be a deeper issue with the mainboard or circuitry.

Iaenic
I'm using the Huntsman Elite with the red optical switches, so the functional (electronic) components are on the main board.
I attempted a swap regardless this evening and cleaned the optical components with Isopropyl Alcohol. C and V keys are still not working - must be a deeper issue with the mainboard or circuitry. :slightly_sad:
Any corrosion around the RX / TX sensors in C / V keys?
Also are they aligned properly? Because I've saw one keyboard not functioning, because of slightly rotated sensor on the key - after resoldering and aligning again - it worked.
No discernable damage, corrosion, wear, or misalignment.
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